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Friday, 09 October 2009 09:13 |
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The CBP™ Customer Service Certification provides the foundation for quality customer service and focuses on building life-long customer relationships by developing effective customer-care strategies.
The CBP™ Customer Service certification module provides guidelines for emerging technologies such as Internet Chat. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service.
Course Outlines are available by contacting CBP Partnership Team at 1-305-600-2275 or at email
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This module prepares candidates to sit the Certified Business Professional Customer Service exam – C20-507
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Last Updated on Monday, 12 October 2009 10:38 |
